PR, Marketing & Communications
2026-10-14 14:00 Marketing Articles

How to get into Google's and ChatGPT's AI answers: an AEO guide for business

According to Gartner, by early 2026 around 40% of all information-seeking queries worldwide started not with a search but with a question to an AI interface — ChatGPT, Google AI Overviews, Perplexity. This means a person may never see a list of sites: they get a ready-made answer, and the brands the AI names inside that answer win attention before a single page has even loaded.

This is AEO — Answer Engine Optimization, optimising for AI answers. Let's break down how it differs from familiar SEO and what a business can actually do to get into these answers.

How AEO differs from SEO

SEO fights for a page's position in a list of links that a person clicks. AEO fights for a specific passage of text to be quoted inside the AI's ready-made answer — often with no visit to the site at all.

This is not a replacement for SEO but a layer on top of it: a strong site, links and the page's technical health are still needed, but the unit of optimisation shifts from the whole page to a specific passage the model can "lift" and quote in full.

What actually raises the odds of being cited

A Princeton-led study found that adding specific statistics and quotations to text lifts a source's visibility in generative engines by up to 40%, while artificial keyword stuffing produces no effect at all. Specific tactics that work:

  • A direct answer in the first sentence. Every content block should open with a clear answer to the question, not a lead-in to it.
  • Concrete figures and sources. Models more readily cite passages with verifiable facts rather than general reasoning.
  • A question-and-answer structure. Sections framed as a question in the heading with a short answer right below it are the easiest to "lift" into a ready-made answer.
  • FAQ schema (structured data). Helps systems understand that they are looking at an answer to a specific question.
  • Currency and freshness. The set of sources AI systems cite can shift by a third to a half from month to month, so content that is never updated gradually drops out of results.

Why this matters even more for local business

By some estimates, a significant share of citations in Google AI Overviews still come from pages that already rank in the top of regular search results — meaning the foundation stays the same: crawlability, site speed, links, expert content. For business in Uzbekistan this means that website SEO work, which we wrote about separately, does not lose meaning with the arrival of AI search — it becomes the foundation AEO is built on top of.

Earned media coverage and expert content, which we covered in the article on media pitching, also work directly for AEO: models assign more trust to sources that independent outlets already cite.

Where a business should start

A practical starting plan:

  • Ask ChatGPT, Perplexity and Google 10-15 questions your customers genuinely ask, and see who gets named as the source — if it is a competitor and not you, that is the gap to close.
  • On key site pages, add a direct answer to the page's main question in the first 2-3 sentences.
  • Add a block of 5-6 real customer questions with clear 2-4 sentence answers — this is exactly how the articles on this blog are built.
  • Back claims with figures and links to sources rather than general phrasing.
  • Update key pages regularly — freshness directly affects whether AI cites you.

Conclusion

AEO is not a replacement for SEO but the next layer on top of it: the same foundation of crawlability and authority, but with an emphasis on structure, direct answers and verifiable facts a model can quote. With 40% of queries already starting in AI interfaces, a business that does not appear in those answers loses customers before they ever saw a list of sites.

Our team can help build content and a promotion strategy for classic and AI search at once: 360° marketing at What I.F.

Frequently asked questions

What is AEO in simple terms?
AEO (Answer Engine Optimization) is structuring content so that AI systems like ChatGPT and Google AI Overviews can extract a direct answer from it and cite it as a source.

Does AEO replace SEO?
No. AEO works on top of SEO: crawlability, links and the site's technical state remain the foundation, while AEO adds requirements for structure and direct answers.

How do you tell whether AI cites your business?
Ask ChatGPT, Perplexity and Google 10-15 real customer questions and see which sources are named in the answer — that is the quick self-check.