Crisis Management & Reputation Audit

Crisis PR
and Reputation Management in Uzbekistan

We quickly take control of the information field. We localize reputational threats, neutralize black PR, protect the interests of top management, and restore trust in your brand.

24/7
information field monitoring
up to 2 hours
initial response speed
100%
strict confidentiality (NDA)
Action Plan
Crisis Protocol

Control and Risk Neutralization Tools

We combine advanced automated systems for info-field scanning with immediate responses from our analytics team.

Certified Software

Monitoring via Brand Analytics

Licensed real-time scanning of your brand mentions. We track down hidden negative sentiment, publications in private Telegram channels, and Uzbekistan media outlets in seconds.

24/7 Mode / No Pauses

Round-the-Clock Control and Responses

Crises never sleep. Our team of analysts and copywriters is on duty 24/7 to instantly deliver reasoned responses, diffuse hate-storms, and seize the initiative.

Crisis Trigger

Black PR and Media Attacks

Targeted information attacks and fake news. We quickly identify the masterminds, launch counter-narratives, and completely block the spread of negative waves.

Crisis Trigger

Data and Insight Leaks

Leakage of internal commercial information or documentation. We smoothly defuse customer panic, shift the focus of the information field, and protect the reputation of top executives.

Crisis Trigger

User Backlash & Hate

Sudden massive complaints about a product or service. We develop a dedicated response Tone of Voice, push negative results out of search engines (SERM), and convert haters into loyal clients.

Crisis Trigger

Attacks on Top Management

Attempts to tarnish the reputation of founders or company directors. We build personal protective PR strategies and establish a strong personal brand within the media.

Stabilization Plan

4 Steps to Complete Information Security

01

Express Audit & Localization

Within 2 hours, we identify the crisis centers, track down the original sources of the leak, deploy monitoring systems, and initiate the NDA protocol.

02

Counter-Strategy Development

We formulate the official holding statement, prepare key arguments for Tashkent media outlets, and approve all response scenarios.

03

Active Neutralization

We suppress social media backlash using our situational response hub, publish official refutations, and shift media focus toward positive news items.

04

Suppression & SERM

We populate the top 10 Google search results with fully managed content, restore brand ratings, and reinforce long-term brand protection.

Fixed Conditions

Pricing for Crisis PR Packages

Reputation Audit & SERM

For brands dealing with a trail of local negative content in search results and social media.

from 40M UZS
  • In-depth info-field audit and identification of backlash sources
  • Removal and suppression of negative content from Google Top-10 (SERM)
  • Development of script maps and response Tone of Voice for support teams
  • Brand mentions monitoring (1 month)
Protect Reputation
Experience under NDA

Anonymous Cases: How We Resolved Real Crises

Major Retail / E-com

Massive Leak of Customer Database

Data of 150,000 users leaked online. Panic ensued across targeted Uzbek public groups, with customers deleting accounts en masse.

What was done

Deployed an official technical response within 45 minutes. Shifted the narrative to a comprehensive cybersecurity overhaul. Neutralized backlash through loyal influencers.

-85%
reduction in negative sentiment within 48 hours
Fintech / Banking

Planned Bot-Farm Attack on the App

Coordinated planting of fake news regarding "frozen accounts" across top Telegram channels. Call center load surged 5x at its peak.

What was done

Localized the network of planting channels using Brand Analytics. Published refutations featuring authoritative financial experts from Uzbekistan. Recaptured the agenda.

100%
license preserved & panic fully contained
Real Estate / Construction

Conflict with Residents Over Handover Delays

An active group of shareholders initiated a media war, spreading backlash into city public channels, which halted sales in new residential complexes.

What was done

Created a private crisis community chat, moving the conflict out of the public domain into legal negotiations. Displaced negative search results using SERM.

100%
restoration of apartment sales volume
FAQ / Security

Answers to Critical Questions About Crisis PR

Complete anonymity is a foundational term of our work. A non-disclosure agreement (NDA) is signed prior to the first detailed briefing. Information regarding your issue will not move beyond a tight circle of crisis management hub specialists, and all companies are completely anonymized in our public case studies.

Upon activation of the "Emergency Response Hub 24/7" package, the initial analytical report and the first protective response scripts are deployed within 2 hours. Info-field monitoring via Brand Analytics is connected instantly to intercept new publications.

If a publication contains fake news or violates the legislation of the Republic of Uzbekistan, we involve legal counsel to secure the lawful removal of the content. In cases where direct removal is impossible, we employ SERM techniques: we generate a powerful wave of controlled media hooks and entirely displace negative links outside the first page of Google and Yandex search results.

Yes. Information attacks on Telegram are among the most frequent black PR tools in Tashkent. We understand the distribution framework of such planted content, know how to trace the original sources, and block citation metrics, depriving the attack instigators of media reach.

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